Welcome to the Frequently Asked Question section of this Help Centre. In here you will find the most common questions our users ask and the best answer to them. If there is any particular subject you would like to have displayed in this page please submit a ticket with your request.
- Canceling a Subscription (Android Users Only)
- How to restore purchases in Apple Devices
- How to Upgrade your app!
- How do I restart my device?
- Which app version do I have?
- Why are there two version of the same app?
- ★ Android: Animation and Functionality Issues with the App (Updated Oct 6th, 2016)
- ★ Android: Premium or PRO Access Lost (Updated Oct 6th, 2016)
- Android: Download error with additional content (Updated May 6th, 2016)
- Android: Background Play (Second Plane Play) is not available after purchasing full app.
- Android: Sounds don't loop properly or skip while playing (sound corrupted).
- iOS: Installing the iPhone version of Alarm Clock Sleep Sounds into the iPad causes the layout to be distorted.